Opening Doors and Venues Services Event Delivery Event Production

TOTAL REGISTRATION MANAGEMENT

How do we do it?

Using web-based platform Event Reference by RefTech (an ISO/IEC 27001:2017 certified company) we can build a branded registration portal that bolts seamlessly behind the main conference website. If not already in existence we can quote for the build and development of this separately.

The registration portal will mirror the look of the conference website and will allow attendees to book under their respective attendee type in minutes, with group bookings and special discounts being easily catered for.

Can include on-line branded portal and booking form, payment processing, delegate communications, help-line, badge production and at-event registration desk set-up and staffing.

  • Payments - can be taken on-line (via PayPal Checkout for total PCI compliance) or off-line through bank transfers into a designated account (either a conference account opened by OD&V on your behalf or your own account). Invoices are automatically issued for each completed registration and sent as PDF copies to attendees via the confirmation email. Registration and payment reports can be provided at set intervals and upon request. 

    Incoming registrations are monitored daily and we provide a working-hours help line for all registration and payment related enquiries. The team can also support with payment chasing if necessary.
  • Register a colleague – allows the first registrant to register a second/third etc. person before completing their registration and thus create a group booking and a group invoice (particularly useful if more than one attendee is expected from one organisation and the invoice is covered by the organisation)
  • Delegate E-shots – group e-shot emails can be sent out at any time to provide further information and directions; these can be sent to segmented lists or imported databases
  • Conference badges - event badges are printed directly from the registration system. These can be branded as much or as little as requested and can include a bar code, attendee type, or any other information associated with the attendee record. All our badges are double-sided, ‘butterfly’ stick-and-fold, made of fully recyclable card paper with one slot/hole for lanyards or swivel clip fixings. They measure 9.5cm wide by 8cm high and are displayed in clear plastic trays in alphabetic order by surname.

    We usually pre-print badges before the event but have the facility to amend or print extras on the day.
  • At event - set-up and management of the registration desk area and provision of experienced staff team Pre-printed badges will be handed to delegates upon proof of registration (based on your requirements, this can be the confirmation email or the joining instructions email, proof of payment, name checking on the system/list).

    Provision of laptop/s and printer/s to amend and reprint badges on the spot – same look and quality as the pre-printed badges.

OPTIONAL EXTRA

WebScanning – utilises hand-held bar code scanning devices to scan attendees in to the event or into any parallel sessions. The feature ensures accuracy of reporting and a clear overall picture of attendance patterns and popularity of sessions. WebScanning is an additional feature that will incur extra costs.
Opening Doors and Venues Team Celebrate another successful #WLEP Conference

Get in touch

Wassell Grove Business Centre
Wassell Grove Lane
Stourbridge, West Midlands
DY9 9JH
Tel: +44 (0)1562 731 788
Proud members of ABPCO and winner of the 2015 ABPCO Excellence Awards for Best Agency Conference Organiser
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